Operation in Charge

Job Responsibility:

  • Monitor regular order flow, delivery SLA and return SLA by coordinating with BIC
  • Coordinate with branch manager and accounts to ensure daily collection of COD
  • Take immediate steps and coordinate among relevant parties to ensure fastest resolution of conflict and/or complaints raised from clients and field operation
  • Prepare a route plan for each branch territory to achieve the business and service objectives efficiently
  • Monitor the efficiency level of each agent and coordinate with supervisors to maximize the delivery and pick output
  • Coordinate with Branch In-Charges and central admin team to ensure all logistics and technical support
  • Monitor & ensure the daily closing each branch with proper system update of each parcel

Requirements:

  • Minimum Graduation in any discipline
  • Geographic knowledge about Bangladesh will get preference
  • 3 years’ experience in operations or distribution preferably in e-commerce, service, logistics & FMCG

Location:

Anywhere in Bangladesh Job Responsibilities:

 Salary:

Negotiable

Vacancy:

3
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